Hiring to Keep Good Employees Happy

You hear a lot about bad management being a problem for good employees. What you may not realize is that bad employees can have just as much impact on your good employees. And it’s not just in terms of obvious problems, like drug use, work-related injuries, and shrinkage.

Bad employees can have a major effect on your good workers.

Your good workers are, hands-down, the best resource that your company has. And yet, they’re the ones who will have to deal the most with the issues created by the bad employees.

They’ll be the ones working harder to make up for the employees who don’t care, don’t show up, and don’t follow instructions. When bad employees screw up and ignore a customer, it will be your good employees scrambling to make things right.

When good employees have to do more to cover for bad employees, it will ultimately take a toll on their morale, their positive attitudes, and their job satisfaction. And that, in turn, hurts you.

Do your good workers a favor: Hire more people just like them.

After seeing several million anonymous employee opinion surveys over the years, across the country, we have seen good employees say things like this time and again:

“Why doesn’t management do something about this guy?”
“Why is it up to us to have to do something about this all the time?”
“Would be a great place to work if we didn’t have to deal with this guy.”

Don’t let poor employees wreck the work environment you and your good employees have worked so hard to build.

How do you do that?

Assess before you hire.

Pre-employment assessments will help you identify the bad employees and identify the good ones before you make a hiring decision.

If you can avoid hiring a problematic employee, you’ll have more time to spend nurturing the good employees and cultivating the work environment you want your company to have.

Plus, you’ll reduce turnover and increase job satisfaction for the employees you already have — the ones that you want to keep on board.

Although management will ultimately be the ones dealing with a problematic employee, your good employees will have to deal with them first, and that can be detrimental to their own productivity.

The best thing you can do for your good employees is to make sure you hire more people just like them. It’s a win for your employees, for you, and most importantly, for your customers.

Posted in Informed Hiring Process | Tagged , , ,

Do Applicant Assessments Really Matter?

Everyone assesses or tests new hires.
You either do it before you hire or after.
The former is cost effective. The latter is costly.

Top reasons to assess:
Reduce turnover.
Reduce shrinkage (such as reducing employee theft)
Create a safe workplace for employees and environment for customers.
Improve customer service and sales.
Create consistency and accountability in reaching company hiring objectives.
Create a drug free workplace.

Why assess? Because there is nothing you can do that is better for your good, productive employees – the very people a company should be doing all it can to nurture. Reducing the number of problematic employees improves the environment for your good people – the people who show up, care, try hard and are productive. These are the people who make the company money.

Employees that are problematic in terms of work attitudes (showing up, working with the group, trying to a good job), safety, customer service, employee theft, workplace drug use, etc. are a huge negative impact on the morale and attitudes of the good employees.

While management will, ultimately, have to spend an inordinate amount of time, money, etc. dealing with problematic employees, it is the good, productive people who care about the quality of job they perform who, in the first instance, must deal with the problematic workers.

They are the ones who first see it, have to cover for it by doing the work not done by the problematics, put up with and work with the unpleasantness in the environment created by the problematics, counter the lack of service with customers (dealing with unhappy customers who experienced the problematics), avoid or correct unsafe situations, etc.

Good employees, ultimately, will experience morale drain. Day in and day out, every day. Ultimately, they will blame management for not proactively dealing with this situation. “Why do we hire these people in the first place? Doesn’t the company care?” “Why do I have to do their job?” Millions of anonymous employee opinion surveys by Orion Systems over 27 years, among many other revelations, powerfully reveal this truth.

The best thing any company can do to nurture their good, productive employees is strive to hire good people and avoid introduction of problematic hires into their workforce. Not only does this better enable good employees to do their job, but it demonstrates clearly to them that management cares about them and their work environment.

Posted in Informed Hiring Process | Tagged , , ,

Case Study: US Retailer Reduces Safety Costs

A major national US retailer with a reputation for management excellence and aggressive cost control sought to reduce accidents, injuries, liability and compensation claims, and other safety-related problems. See how they achieved 26% overall cost reductions.

>> Read Case Study: Retail Applicant Assessment Improves Safety

Posted in Orion News |

Orion Launches New Website

Welcome to our new site! Look around, let us know what you think.

Check out our services for more information about pre-employment assessments and employee surveys.

Read our case studies for real stories of companies that we’ve helped.

And if you have any questions, please contact us. We’ll be more than happy to help.

Posted in Orion News |