A Canadian big-box retailer with more than 540 stores came to Orion with two problems. First, they wanted to increase their employee retention. Second, they wanted to improve the quality of their associates, and give their employees a higher level of job satisfaction.
A U.S. retailer with around 200 stores faced two distinct types of loss: disappearing merchandise, which was then being sold on websites like eBay and Craigslist, and service fraud, where employees would claim rebates for customers that the customers didn’t get.
A North American retailer was having a major issue with unexplained inventory losses with one of their brands, which comprised 800 of their 2,000 stores. The problem was so bad that they were close to either selling off or closing the stores.
A major National US Retailer with a reputation for management excellence and aggressive cost control sought to reduce accidents, injuries, liability and compensation claims, and other safety-related problems. See how they achieved 26% overall cost reductions.